Privacy Policy

TempoLiving ("we," "our," or "us") provides short-term rentals and studio accommodations. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information under Canadian privacy laws.

We may collect the following types of information:

• Name, phone number, email address
• Rental inquiries and booking information
• Communication preferences (email or SMS)
• Message interactions (e.g., replies, delivery status)

By providing your personal information—such as submitting a form or opting in to receive messages—you consent to the collection and use of that information in accordance with this policy.

You may withdraw consent at any time by unsubscribing or contacting us.

We use your information to:

• Respond to rental inquiries and manage bookings
• Send reminders, updates, and property-related communications
• Offer promotions or service announcements (with consent)
• Improve our services and customer experience

If you opt in to receive SMS or email messages:

• You may receive booking reminders, updates, or offers related to your stay
• Standard text messaging rates may apply
• To opt out of SMS, reply "STOP"
• For assistance, reply "HELP" or email support@tempoliving.com

We do not send commercial messages without your express consent, in compliance with CASL.

We do not sell or rent your personal information.

We may share it with service providers (e.g., messaging platforms, booking engines) solely for delivering our services. These providers are contractually required to protect your data.

Your data is stored securely using appropriate safeguards.

However, no method is 100% secure, and we encourage you to take care when submitting personal information.

You have the right to:

• Access and correct your personal information
• Withdraw consent at any time
• File a complaint with the Privacy Commissioner of Canada if needed

To make a request, contact privacy@tempoliving.com.

We may update this Privacy Policy. Changes will be posted here with the revised effective date.

TempoLiving

privacy@tempoliving.com

Ottawa, Ontario, Canada